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Return Policy

Return Policy on Ready-Made Artwork (Digital, physical, originals)

Flow and Root LLC does not accept returns/refunds on original artwork or digital downloads. We will gladly consider returns on physical prints (excluding hand-detailed prints) if the quality does not meet your expectations. If you’re requesting a return, please email m@flowandroot.com within 15 days of purchase with this information:

  • Artwork title

  • Purchase price/where you purchased (market, online shop, etc.)

  • Reason for requesting a return, including a photo

Shipping fees are non-refundable for returned items. Deposits are nonrefundable. If for any reason you cannot locate your package or an item is delivered damaged, please reach us as soon as possible. Please email c@flowandroot.com for any questions regarding our policies and if there is a problem with your order.

Return Policy on Custom Designs

Flow and Root LLC does not accept returns/refunds on any custom artwork, including sneakers, logos and tattoo designs. All deposits are nonrefundable.

Last Updated: May 31, 2020